Return Policy

At Discount Junction, your satisfaction is our top priority. We want you to shop with complete confidence. Please read our return policy carefully before making a purchase.

1. Return Eligibility

You can return a product within 7 days of delivery if:

• The wrong product was delivered
• The product is different from what was shown on the website
• The product is unused and in its original packaging

2. Non-Returnable Items

The following items cannot be returned:

• Products that have been used or damaged by the customer
• Products returned after 7 days of delivery
• Products without original packaging
• Sale or clearance items (unless damaged or defective)

3. How to Return

Returning a product is simple and easy:

• Contact us on WhatsApp within 7 days of receiving your order
• Share your order number and reason for return
• Send clear photos of the damaged or incorrect product
• Our team will review your request within 24 hours
• Once approved, we will arrange pickup or guide you through the return process

4. Exchange Policy

If you would like to exchange a product instead of a refund:

• Exchange request must be made within 7 days of delivery
• Product must be unused and in original packaging
• Exchange is subject to stock availability
  

5. Damaged or Defective Products

If you receive a damaged or defective product:

• Take clear photos or video immediately upon opening the package
• Contact us on WhatsApp within 24 hours of delivery
  

6. Wrong Product Delivered

If you receive a wrong product:

• Contact us on WhatsApp within 24 hours of delivery
• Share your order number and photo of the received product
• We will arrange free pickup and deliver the correct product at no extra cost

7. Return Shipping

• If the return is due to customer preference — shipping charges will be paid by the customer